At PerfectButter®, our priority is your complete satisfaction with your butter conditioner purchase. We stand by the quality and functionality of our product and are committed to providing you with the best possible experience. If for any reason you are not entirely satisfied with your purchase, we offer a 100% satisfaction guarantee.
3) Once your return request is accepted, we will provide you with detailed instructions on how and where to send the package. Please note that items sent back without prior approval will not be accepted.
Please note that for items being returned under the 30-day satisfaction guarantee, they must be in their original condition, undamaged, and not altered in any way, unless the item was initially received in a damaged state. We reserve the right to decline a refund if the returned item does not meet these criteria.
If you wish to exchange your item for a different one, please follow these steps:
Upon receiving and inspecting your return, we will notify you of the refund status. If your return is approved, the refund will be automatically processed to your original payment method, excluding any shipping costs, within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
Your satisfaction is our top priority, and we are here to assist you every step of the way. Thank you for choosing PerfectButter®!
🚚 FREE NZ & AUS SHIPPING ON ALL BUTTER DISHES
